At Complii, we are on the lookout for a Technology Digital Experience Lead to drive the adoption, enhancement, and delivery of our customer-facing digital capabilities, with a key focus on our customer portal and wider digital experience. This role focuses on coordinating customers, internal teams, and external vendors to ensure digital initiatives are delivered effectively, aligned to customer needs, and capable of supporting the continued growth of the business.
If you enjoy improving customer experiences through technology, managing digital initiatives across multiple stakeholders, and turning customer feedback into meaningful platform improvements, this is a role where your impact will be felt quickly and meaningfully.
You will play a critical role in shaping the future of our customer portal and digital roadmap. From day one, the priority is driving customer adoption, managing portal enhancements and integrations, and ensuring digital solutions deliver real value to both customers and the wider business.
What you receive for joining us
We believe in rewarding expertise and accountability, which is why we offer an excellent salary plus a car allowance. This includes 25 days’ holiday plus bank holidays, an additional day off for your birthday, a collaborative and supportive working environment, and the opportunity to work closely with senior leaders who value ownership, communication, and customer-focused delivery.
Here is a look at some of the things you will be doing
Can you show experience in some of these areas
If you feel you have the skills and drive to make an impact, even if you don’t meet every requirement above, we’d still love to hear from you.
Complii is a leading integrated provider of safety and regulatory compliance services across our water, air, fire, and electrical divisions, supporting organisations nationwide to operate safely, compliantly, and responsibly. This role offers the opportunity to work across a growing and evolving digital landscape, helping shape customer-facing technology, improve customer engagement, and support the continued growth of the business.
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