JOB DESCRIPTION

Join our dynamic team to revolutionize how technology intersects with business. Your analytical skills and tech-savviness will be pivotal in creating impactful solutions.

As a Solutions Analyst III in Payments Technology - UAT, you will provide test management and supervision for the Payments Technology LOB in a cross-business, cross-functional project-based environment and support the strategic roll out of an automated testing solution. The successful candidate would also be expected to support the strategic roll out of an automated testing solution.

Job responsibilities

• Day-to-day responsibility of leading a test team which would involve daily supervision, allocation of duties, timely resolution of testing issues and regular communication with reporting manager Responsibility for the provision of accurate testing estimates within daily scrum calls.

• Requirements planning against an End-to-End test strategy, including test data, environments, defect management and test automation.

• Ability to effectively lead daily Scrum Calls and deputize for the Program Test Manager in fortnightly Delivery Working Group meetings.

• Ability to manage expectations of both stakeholders and teams supporting E2E test execution.

• Ability to manage expectations of both stakeholders and teams supporting E2E test execution.

• Identification of testing automation opportunities and test synergies within the Project.

• Responsible for completing a knowledge audit / matrix on each team member, documenting any gaps, taking steps to fill those gaps and ultimately ensuring that all UAT skills are transferable across the team.

• Escalating daily issues to the Program Test Manager and managing expectations regarding testing and project timeline.

• Documentation and execution of test scenarios – identify specific scenarios and write test scripts using Business Driven Development for example Gherkin.

  Partner closely with Operations, Product and Technology groups.

• Taking responsibility for the monitoring and reporting of Testing defects and the re-testing process.

  Validation and presentation of Test Results for internal Sign-off.

• Strong organizational skills – ability to dynamically manage and oversee critical testing tasks accurately and to tight deadlines.

  Expertise in Agile project delivery methodology and skills to learn and work with evolving methodologies.

• Uses enterprise-authorized AI capabilities within the work environment to accelerate requirements synthesis, solution optioning, and architecture documentation, validating outputs and handling data according to sensitivity and security requirements.

Required qualifications, capabilities, and skills

• Bachelor's degree with relevant experience or equivalent expertise at troubleshooting, resolving, and maintaining Cucumber / Gherkin & Python is required.

• Functional knowledge of Payments domain and experienced in testing processes in order to define requirements, document user stories and test scripts through to test execution.

• Utilization of test automation tools, to enable the efficient and timely E2E test execution, therefore previous experience of automated testing is required.

• Experienced in testing processes in order to define requirements, document user stories and test scripts through to test execution.

• Ability to work with the minimum of supervision on day-to-day activities.

• Strong organizational skills – ability to dynamically manage and oversee critical testing tasks accurately and to tight deadlines.

• Skilled at problem solving, ability to scope and provide structure to complex issues, rapidly learn unfamiliar processes and provide insightful and timely remediation.

  Excellent attention to detail so errors can be prevented and redundancies / opportunities highlighted.

• Ability to keep sight of the overall context and remain centered on the strategic picture, identify areas of opportunity for process improvement and build out recommendation to proceed.

• Ability to use effective systemic data driven reporting to support program reporting.

  Very strong communication skills with the ability to provide clear and succinct verbal updates on their work to team members, colleagues, senior leads, executives and clients.

• Ability to liaise effectively between lines of business with empathy and understanding to achieve the common and strategic goal as a team.

  Actively contributes to program updates, Project and team meetings.

• Demonstrated experience using enterprise-authorized AI capabilities within the work environment to support solutions analysis workflows with strong validation habits and awareness of data sensitivity.
• Ability to review and validate AI-assisted analyses and recommendations before use, escalating when uncertain and following data handling expectations.

Preferred qualifications, capabilities, and skills

• Experienced in using Business Driven Development / Test Driven Development test methodology or test case automation.

• Experienced in using Cucumber / Gherkin & Python is required.

• Identifying opportunities to accelerate and synergies testing processes for assigned projects and syndicate the information to other team members to validate prior to implementation.

• Relevant testing experience within the Financial Services industry supporting multiple LOB's delivering in a highly complex, pressurized and high volume environment.

• Advanced numeracy and Microsoft skills. PowerPoint / Pitch Pro skills - able to create professional slides and structure presentations with minimal input and need for secondary review.

ABOUT US

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.


ABOUT THE TEAM

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.