Location: United Kingdom | Remote

The Senior Software Solutions Engineer is responsible for the design, build, and implementation of tailored business applications built upon the company's software platforms to address specific business challenges. This position collaborates closely with cross-functional teams to understand solution requirements, assess technical needs, and deliver solutions that improve business outcomes for customers and partners within specified release timelines.

Your Role Responsibilities — Here's What You'll Do

• Collaborate with key project stakeholders to author, review, and approve technical requirements and design documents for solutions that address industry needs, leveraging current documentation and design best practices.
• Configure complex software solutions adhering to both functional and non-functional requirements, following established design patterns and best practices.
• Perform initial testing of complex solution configurations, applying knowledge of testing methodologies, considering edge cases and error conditions, and documenting detailed testing criteria for the quality assurance team.
• Act as the main contact for customers and partners as part of early adoption programs, including solution deployment, complex troubleshooting, translating feedback into product requirements, and ensuring a positive user experience.
• Document solution configuration best practices, providing clear and consistent guidelines for use across solution-building teams.
• Mentor, coach, and provide timely feedback to team members, contributing to their technical development and overall team performance.

Role Essentials

• Bachelor's degree or equivalent experience.
• Experience with relevant database, and cloud technologies, including configuring, designing, and deploying software in enterprise-wide projects.
• Strong oral and written communication skills with a professional demeanor and the ability to interact with others with discretion and tact.
• Strong facilitation, project management, and leadership skills with sound judgment and business acumen.
• Strong data gathering, analytical, and problem-solving skills with a proven ability to independently learn and apply new technologies and best practices.

What We'd Like to See

• Strong knowledge of testing methodologies and tools, with demonstrated ability to apply these effectively in complex solution environments.
• Strong ability to use original thinking to translate goals into new ideas and design solutions that drive meaningful outcomes.
• Strong knowledge of products, and systems administration.
• Demonstrated ability to influence, motivate, and mobilize team members and business partners toward shared goals.
• Strong ability to develop and deliver engaging, informative, and compelling presentations, including at trade shows, conferences, and industry events.

Pay Transparency

£56,140 – £65,242 annually

About Hyland

Hyland is the pioneer of the Content Innovation Cloud™, delivering ubiquitous enterprise intelligence to organizations with solutions that unlock actionable insights and drive automation. © Hyland. All rights reserved.

Trusted by thousands of organizations worldwide, including many of the Fortune 100, Hyland's solutions create the foundation for a connected, agentic enterprise, where teams harness the power of AI to redefine how they operate and engage with those they serve. For additional information on Hyland's platform and services, please visit Hyland.com.

#HylandLife

Since 1991, it has been Hyland's mission to help our employees, customers and partners exceed their potential with our industry-leading content services platform. Our employees exude a contagious energy and are passionate about what they do – whether it's helping customers succeed, raising up their fellow Hylanders, or engaging in the communities where they live and work.

The #HylandLife hashtag encompasses our employee-centric culture. Our employees live our culture day in and day out by bringing their best self to work. Hyland supports them to do just that through career development resources, wellbeing programs and innovation practices. We thrive on diverse viewpoints and new ideas and believe that a positive, inclusive workplace is imperative to sustainable success.

As we've grown to a company of nearly 4,000 strong, we have the opportunity to make a significant impact on our communities. We strongly support employee initiatives and align our giving campaigns and programs to organizations that are important to them.

Equal Opportunity Statement

Hyland is an equal opportunity employer. We value diversity and are committed to providing an inclusive workplace for all employees and applicants. Employment decisions are made without regard to any characteristic protected by applicable laws and regulations. Information collected during the hiring process is used solely to assess qualifications, verify identity, and comply with legal requirements.