INC Research Reviews | Glassdoor.co.uk

INC Research Reviews

Updated 24 September 2018
25 reviews

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3.3
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INC Research Chief Executive Officer Alistair Macdonald
Alistair Macdonald
7 Ratings

25 Employee Reviews

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Pros
Cons
More Pros and Cons

  1. Helpful (1)

    "Absolutely loving to work for INC"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Camberley, England
    Current Employee - Anonymous Employee in Camberley, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at INC Research full-time (More than 3 years)

    Pros

    people, management, rewards, environment, training

    Cons

    No cons at all to mention


  2. "Project Specialist II"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Specialist II in Camberley, England
    Current Employee - Project Specialist II in Camberley, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at INC Research full-time (More than 3 years)

    Pros

    Flexible hours, friendly environment, benefits

    Cons

    No room for progression, old school management

  3. Helpful (3)

    "Don’t get INC’D"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Office in Camber, England
    Former Employee - Office in Camber, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at INC Research full-time (More than a year)

    Pros

    There are none the only pro is if you don’t end up working here

    Cons

    Where do I start ??? Ridiculous workload and goals .. upper management are bullies (all the way up to VP level).. no real structure within so work is pushed to whatever dept they think can take it l or can guess their way through it , the only real people that are happy is at the top whom earn a fortune , the ceo uses a term let’s do an inc on them , well please don’t make the mistake that I did and so many other people and get INCD!! Within my 1st few weeks I realised what it was like and met with a recruitment agency , they told me that I do not need to explain why I wanted to leave ax they had new candidates registering daily from my office therefore whatever inc are doing their doing it wrong !! Please don’t be fooled by the excuse of growth that they advertise so much , think logically there is a reason !!

    Advice to Management

    Basic common sense what makes a company achieve is its employees... it’s nit all about your bonus


  4. "CRO"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Regulatory Specialist in Camberley, England
    Current Employee - Regulatory Specialist in Camberley, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at INC Research full-time (Less than a year)

    Pros

    Variety of work, challenging internal and external clients.

    Cons

    Nothing to mention here at all.


  5. Helpful (7)

    "Project Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England
    Current Employee - Anonymous Employee in London, England
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at INC Research full-time (More than 3 years)

    Pros

    Well paid compared to other CROs, however this does act like a golden handcuff and you are doomed to eternity here unless you take a pay drop. Take note -
     nothing is worth this misery.

    Cons

    PMs in CNS are not allowed to behave as PMs. PDs micromanage and don't actually know how to move on from management work to Director level work.
    There is a clear level of unprofessional behaviour with how some people communicate. I would not have found this acceptable in the past, but after so many years here, I realise it is the INC norm.

    Advice to Management

    CNS - Teach your PDs to behave as PDs. You have a good set of PMs, and instead of allowing them to develop, the PDs reduce their work to Specialist level.


  6. "CRA III"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CRA III in Camberley, England
    Current Employee - CRA III in Camberley, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at INC Research (More than 3 years)

    Pros

    Great Company to work for

    Cons

    Can improve with benefit and bonus


  7. Helpful (2)

    "Empathic leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in London, England
    Current Employee - Project Manager in London, England
    Recommends
    Approves of CEO

    I have been working at INC Research full-time (Less than a year)

    Pros

    I remain impressed at the effort taken to welcome and retain new starters. The Managers/Leaders I met have been helpful and approachable and, dare I suggest, empathic.

    Cons

    Some systems and processes would benefit from updating to match the success and ambitions of the company.

  8. Helpful (1)

    "Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in Camberley, England
    Current Employee - Director in Camberley, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at INC Research full-time (More than 3 years)

    Pros

    Growing company, dynamic environment, new ideas and developments all the time. Nice colleagues, generally helpful. Senior management also supports career development for junior staff

    Cons

    Some functions/ departments are better developed and staffed than others, and also have more visibility and influence. There is room for improvement and the company is trying

    Advice to Management

    Keep looking at areas for improvement in all functions


  9. Helpful (4)

    "It is better to join another company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Analysis FA Director in Camberley, England
    Former Employee - Financial Analysis FA Director in Camberley, England
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    A generous salary of £76,000 a year, bonus and good benefits package

    I had US Senior Director Financial buy-in to hire and fire according to my needs and ring-fence the UK HR directive hurdles and nonsense policies.

    This unusual hiring initiative was oddly board level approved.

    Cons

    I was a strategic hire deployed into the UK FA team. Part of my strategic brief was to predominantly hire external candidates from my last role due to their experience and qualifications and shake up the poor performance of this department.

    Most of the current FAs in my team were either fully qualified, part qualified or not qualified at all. INC are a US based, hard-nosed poor performing CRO provide no budget, support, study leave or even encouragement for any of their existing financial team who aspire to work within our teams and we often had internal applications which US briefed us to ignore.

    The US dictate the hire budgets, headcount and are completely disconnected on every level to the European operations which makes working with them so difficult. The US will resource their teams to the max, whilst offering a skeletal and minimal headcount to the UK. The US starve the UK of their food and basic ability to perform well in their functions, whilst their attitudes and offshore performance managing techniques need some basic classroom training.

    A lot of the senior Directors particularly in the US are velvet curtains, homeworkers or remote workers who operate and are hopelessly responsible for staffing levels across the entire company.

    The ethos of the company is initiated by a dragon's den style employment process and junior managers are financially rewarded to pat down and pigeon-hole developing talent.

    Working attitudes and best practices always cascade down management levels in a company, and it is good to see the poor performing CEO stepping down in his role. Unfortunately this company will not change, my advice to anyone in the Financial team at Blackwater - join another company whilst you still can, join a company who will sponsor, nurture and assist you in your qualifications and a non US company who can give you more than a half an hour lunch break.

    Advice to Management

    The company really needs to change their basic infrastructure.


  10. Helpful (1)

    "Current Employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - SSU Operations Analyst in Reading, England
    Current Employee - SSU Operations Analyst in Reading, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at INC Research full-time (More than a year)

    Pros

    Variability in daily work and facilitation by managment

    Cons

    Communication of process and system improvements between business units can be improvement to allow for these efforts to be more holistic, to foster strong end-to-end provision of service to internal and external customers


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