Facilities Assistant

Salary: £13,638.30 plus company benefits

Location: Nottingham, NG1 6HH

Contract: 6 month fixed term contract, Part Time

Shifts: 20 hours per week, working Monday to Wednesday as follows:

Monday and Tuesday working rotating shifts of 08:00 till 16:30 and 09:00 till 17:30 with 1 hour unpaid lunch break

Wednesday working 08:00 till 13:30 with 30 minutes unpaid lunch break

Work model: Fully Onsite

Williams Lea seeks a Facilities Assistant to join our team!

Williams Lea is the leading global provider of skilled, technology-enabled, business-critical support services, with long-term trusted relationships with blue-chip clients across investment banks, law firms and professional services firms. Williams Lea employees, nearly 7000 people worldwide, who provide efficient business services at client sites in often complex and highly regulated environments, from centralised Williams Lea onshore facilities, and through best cost company offshore locations.

Purpose of role

This Facilities Associate position is responsible for handling all day-to-day facilities issues including direct liaison with clients, vendors, security and building management as well as maintaining the overall integrity and operational functionality of the office, including aesthetics.

Key responsibilities

• Perform regular inspections of the client space (doors, furniture and fixtures) and escalate to relevant vendors for resolution
• Respond to employee facility related requests – temperature, parking, etc.
• Coordinate with Building Management on any issues relating to janitorial services, security, parking, etc.
• Support emergency evacuation plans/fire drills
• Interact with vendors for vending machines, coffee service, Life Safety Equipment, day porter, and other facility related services
• Obtain working knowledge on thermostats, HVAC controls, Fire Controls, Security alarm system
• Coordinate minor moves
• Coordinate furniture orders/minor furniture changes
• Manage building access/badges and internal keys
• Coordinate onboarding and offboarding of client staff
• Assist Account Manager/Facilities Manager with overall maintenance of offices and ad hoc/special administrative projects in support of client initiatives
• Work with manager to update Site Procedures Manual
• Set tone for the environment by maintaining a positive personality, sense of urgency, independent thinking, self starting and high-spirited “can-do” disposition.

Personal attributes

• Minimum of 1 year of work experience in the area field of facilities, property management or building operations
• Strong written and verbal skills
• Proven customer service skillset
• Experience with Microsoft Office (Word, PowerPoint and Excel), including Outlook email and calendar
• Experience in navigating a high-profile, high-paced environment
• Ability to problem solve, rationalize and mitigate/manage obstacles presented
• Self starter, task-oriented leader
• Ability to work overtime as needed
• Ability to handle sensitive and/or confidential information
• Proven ability to multi-task, meet deadlines and complete projects in a timely manner
• Demonstrate initiative and proactive thinking
• Ability to work well with others in a team atmosphere
• Maintain a professional appearance and high level customer service mindset at all times
• Ability to commit and adhere to all client values, principles and procedures

Rewards and Benefits

We believe in supporting our employees in both their professional and personal lives. As part of our commitment to your well-being, we offer a comprehensive benefits package, including but not limited to:

• 25 days holiday, plus bank holidays (pro-rata for part time roles)
• Salary sacrifice schemes, retail vouchers – including our TechScheme which can be used on a range of gadgets such as Smart TV’s, laptops and computers or household appliances.
• Life Assurance
• Private Medical Insurance
• Dental Insurance
• Health Assessments
• Cycle-to-work scheme
• Discounted gym memberships
• Referral Scheme

You will also have the opportunity to work for a global employer who is dedicated to offering each and every employee an enjoyable, challenging and rewarding career with future career development prospects!

Equality and Diversity

The Company values the differences that a diverse workforce brings to the organisation and will not discriminate because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (which includes colour, nationality and ethnic or national origins), religion or belief, sex or sexual orientation (each of these being a “protected characteristic” in discrimination law). It will not discriminate because of any other irrelevant factor and will build a culture that values openness, fairness and transparency.

If you have a disability and would prefer to apply in a different format or would like to make a reasonable adjustment to enable you to make an interview, please contact us at careersatWL@williamslea.com (we do not accept applications to this email address).

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