Connect to your Industry

In Deloitte's Commerce practice, we empower the world's biggest brands to design, build, and seamlessly run next-generation technology platforms. Our expertise spans the entire commerce lifecycle, from strategic advisory and innovative design through to robust implementation and ongoing operational support. We are adept at translating complex human needs into intuitive, seamless digital experiences, fundamentally transforming our clients' go-to-market operations and significantly driving growth across their organisations.

Essentially, we forge powerful partnerships with leading global enterprises, co-creating exceptional commerce experiences that resonate with customers. Our growth culture champions continuous and unwavering customer centricity, ensuring we balance rapid speed to market with uncompromising technical excellence. Joining our team means contributing to impactful transformations at the forefront of digital commerce.

Connect to your career at Deloitte

Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more.

What brings us all together at Deloitte? It’s how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most.

Connect to your opportunity

As a strategy and advisory consultant in Deloitte Digital’s Commerce offering, you will play a pivotal role in shaping the future of digital commerce for our global clients. You will be at the forefront of innovation, advising clients through the evolving digital landscape and leveraging cutting-edge technologies to build resilient, scalable, and customer-centric commerce platforms.

About the role:

• You will lead the definition of product vision and strategy within complex commerce engagements, taking ownership of outcomes and translating high-level business objectives into actionable product roadmaps and transformations that deliver measurable growth and value to be created.
• You will be adept at sculpting narratives and using storytelling techniques to articulate compelling visions for clients, shaping their strategy and translating it into tangible outcomes
• You will lead continuous discovery, shape strategic initiatives and identify opportunities to deliver desirable commerce outcomes in pursuit of significant business value and innovative customer experiences.
• You will expertly elicit, analyse, and define strategic requirements, epics, and features, ensuring alignment between client product vision, business goals, technical feasibility and wider business functions.
• You will act as a strategic and advisory partner to senior client stakeholders, cultivating strong relationships and influencing product direction to ensure our solutions directly contribute to our clients’ long-term business success.
• You will lead and mentor cross-functional teams – including designers, architects, developers, test engineers and delivery leads – fostering seamless collaboration and ensuring the successful execution of complex product deliveries, across multiple agile teams.
• You will leverage advanced data analysis and visualisation techniques to provide informed product insights, validate hypotheses, and continuously optimise customer journeys and business outcomes.
• You will be comfortable navigating ambiguity and helping our clients to connect the right dots, able to leverage your experience and broader knowledge networks
• You will be a forward-thinking, up to speed with the latest trends and innovations, able to reference industry and market benchmarks relevant to client ambitions and needs
• You will leverage AI to enhance discovery processes, improve the quality of deliverables and increase team productivity, whilst coaching clients to do the same.

This role offers the chance to make a significant and meaningful impact, transforming how businesses connect with their customers in a rapidly changing digital world.

Connect to your skills and professional experience

To thrive as a strategy & advisory expert in our Commerce foundry, you will need to possess a strong blend of strategic insight, technical acumen, and exceptional consulting capabilities. We are looking for practitioners who can adeptly navigate complex client environments, solve intricate problems, and drive successful outcomes.

Your experience should include:

• Experience: Significant experience working on agile software development projects, working in a strategy & advisory capacity or adjacent role (e.g. product manager, business analyst).
• Product Strategy & Leadership: Proven ability to define and advocate for your strategic insights, develop practical roadmaps and lead on continuous discovery for complex digital commerce solutions. Application of product management frameworks and design thinking methodologies is highly valued.
• Core Commerce & Consumer Industry Expertise: Advanced proficiency in the Consumer industry, the Commerce sector is a must. You must couple this with understanding the latest trends impacting businesses with an understanding of actions available to them to react.
• Data-Driven Product Management: Ability to perform advanced data analysis, interpret key metrics, and utilise data visualisation techniques to inform product strategy, validate hypotheses, measure performance and drive continuous product optimisation.
• AI Fluency: A practical understanding of how Artificial Intelligence and Generative AI is impacting clients and how it can be applied within commerce to enhance capabilities, improve customer experience, and boost team productivity. This includes the ability to identify opportunities for AI-driven product innovation and integrate AI components into solutions as well as being proficient yourself.
• Consulting & Senior Client Engagement: Exceptional client relationship management, senior stakeholder engagement, and presentation skills. Ability to act as a trusted strategic advisor, challenge assumptions constructively, pre-empt and address concerns, and guide clients through complex product decisions. Clear and concise communication is a must.
• Leadership & Mentorship: Strong leadership and coordination skills, with the ability to lead and inspire diverse, multi-disciplinary teams (design, architecture, development, delivery), mentor junior BAs, and foster a culture of excellence through capability building.
• Strategic Problem-Solving: A proactive and analytical approach to solving complex, ambiguous, and strategic problems, with the ability to break down and propose innovative, practical, and strategically aligned solutions.
• Agile Leadership: Expert understanding and practical application of Agile methodologies (Scrum, Kanban, SAFe), including leading ceremonies, coaching teams, and defining agile processes at a program level, coupled with a critical and pragmatic approach to incremental value delivery.

Connect to your business - Technology and Transformation

Distinctive thinking, deep expertise, innovation and collaborative working. That’s what connects us. That’s what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we’ll make an impact that matters.

Customer

Human connections are integral to business. We combine people, ideas and technology to support our clients to build strong connections. For example, through commerce, customer design and sales services.

Personal independence

Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request.

Connect with your colleagues

“What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte’s clients include many of the world’s largest organisations; I wanted to be part of a team that made a difference that I could be proud of.” -Dan, Technology & Transformation

"I get to work on projects that help clients in a sector I feel truly passionate about.” -Rhiannon, Technology & Transformation

“Everyone always says “it’s the people,” and that’s true. Working for a brand you feel proud of feels pretty good too. And you don’t have any stress about fitting into a particular stereotype, because there are so many different types of people in Deloitte Digital.” -Gillian, Technology & Transformation

Our hybrid working policy

You’ll be based in Bristol, London, Or Manchester with hybrid working.

At Deloitte we understand the importance of balancing your career alongside your home life. That’s why we’ll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you’ll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You’ll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role.

Our commitment to you

Making an impact is more than just what we do: it’s why we’re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.

We want you. The true you. Your own strengths, perspective and personality. So we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.

Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.

Connect to your next step

A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.

Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careers

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