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Aviva

Engaged Employer

Aviva

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Aviva Reviews

3.7

71% would recommend to a friend

(2021 total reviews)

CEO Amanda Blanc

Amanda Blanc

81% approve of CEO

Ratings by category

3.8

Diversity and Inclusion

3.7

Culture and Values

3.7

Work/Life Balance

3.5

Compensation and Benefits

3.4

Career Opportunities

3.3

Senior Management

Ratings distribution

5 stars

23%

4 stars

36%

3 stars

23%

2 stars

9%

1 star

9%

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Found 2,021 of over 3K reviews

Updated 27 Nov 2023

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Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

Pros
  • "Good benefits like paternity leave of 6 months and good to work if you don't mind repetitive work.(in 195 reviews)
  • "Really a great place to work and people are great(in 164 reviews)
  • "Good work life balance most of the time(in 116 reviews)
  • "Good colleagues and learnt lots(in 74 reviews)
  • "Good pension and lifestyle benefits(in 65 reviews)
Cons
  • "poor management and inexperienced leaders(in 88 reviews)
  • "The starting salary is low and should be reconsidered to match todays market.(in 76 reviews)
  • "Low pay for role working and a lot comes down to if the face fits(in 64 reviews)
  • "just because one of the head honchos wants the information and the managers don't know enough about the work to provide it.(in 35 reviews)
  • "No career progression(in 33 reviews)
    1. 5.0
      20 Nov 2023
      Project Manager
      Current Employee, more than 1 year
      Bristol, England
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good Place Diverse Culture Communication Work

      Cons

      Not any Not any Not any

      1. 3.0
        23 Nov 2023
        Claims Coordinator
        Current Employee, more than 8 years
        Leatherhead, England
        Recommend
        CEO Approval
        Business Outlook

        Pros

        Can be flexible, parking, useful employee discounts on insurances and other aviva products, location is 5 or 10 mins from station, home working and

        Cons

        Work can be stressful, customers/advusors can be nasty, not a massive amount of room for progression

        1
      2. Join the Aviva team
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        1. 2.0
          22 Oct 2023
          Pension Administrator
          Former Employee, more than 5 years
          Norwich, England
          Recommend
          CEO Approval
          Business Outlook

          Pros

          1) Good canteen. 2) Clean, pleasant office. 3) Some nice colleagues. 4) Benefits package was pretty good.

          Cons

          1) Requirement to attend office. 2) Will charge you parking fees to attend the office, despite this being their requirement. 3) Will move you from multiple departments due to organisation changes in a single year, then deny you a bonus because you aren't performing in any of those departments. This is their fault. 4) They will ask for feedback from their staff on ways to improve, but then totally ignore staff suggestions. 5) They will not not allow you to use moral judgements on the job.

          4
          1. 5.0
            12 Oct 2023
            Claims Handler
            Current Employee, more than 3 years
            Norwich, England
            Recommend
            CEO Approval
            Business Outlook

            Pros

            Great Pay Great Culture Great Senior Leaders and CEO Focus on Customer Cafe and coffee shop

            Cons

            Car parking is horrendous, too far to walk and can never actually get a space. The office is tired and outdated. Really needs a complete overhaul and bringing into modern world. Wellbeing Lead is awful, she constantly is on people's cases and is just looking for ways to make people leave, no flexibility or care about mental health or disability. The 50% in the office rule is taken to extreme and the more you insist people come in the less space to park there is. This should be relaxed to allow people to work like adults and come in when they need too, maybe at least once a week but more if they want too.....

            1. 3.0
              25 Oct 2023
              Senior Project Manager
              Current Employee, less than 1 year
              Norwich, England
              Recommend
              CEO Approval
              Business Outlook

              Pros

              Lots going on extracurricular wise. Wide range of benefits and discounts Outstanding maternity/paternity Good pension Mature change governance. Reasonably well resourced teams. Work life balance reasonable. Not a toxic environment - a lot of good people. Opportunity to move sideways within

              Cons

              Pays below market rate. Won't explain why. No realistic way to increase pay to a fair amount without leaving company due to salary reviews where you can only get paltry increases while penalising your peers. Lots of people leave. Very poorly resourced business teams make change very hard.

              1
              1. 3.0
                27 Nov 2023
                IT Manager
                Former Employee, more than 10 years
                London, England
                Recommend
                CEO Approval
                Business Outlook

                Pros

                Hybrid working Decent Salary Bonus scheme Pension & Share schemes are excellent

                Cons

                Wellbeing care not great always

                1. 4.0
                  22 Nov 2023
                  Commerical Underwriter
                  Current Employee
                  Recommend
                  CEO Approval
                  Business Outlook

                  Pros

                  Great place to work with some great people and benifits

                  Cons

                  Low pay for role working and a lot comes down to if the face fits

                  1. 4.0
                    9 Sept 2023
                    Culture & Engagement Manager
                    Current Employee, more than 5 years
                    Recommend
                    CEO Approval
                    Business Outlook

                    Pros

                    I have worked for Aviva for five years and throughout that time I have worked with various teams which have all been great. The career opportunities are endless and people are well recognised for doing a good job. We have a a great culture and people are welcoming and inclusive. Aviva has also supported local communities in sponsoring three UK prides which is all part of building more inclusive communities and workplaces. The commitment from senior leadership has been great!

                    Cons

                    Pay has also been a slow mover and hasn’t increased much since coming off the graduate program. Aviva is still a very siloed organisation and leaders need to take more accountability in role modelling One Aviva.

                    1
                    1. 3.0
                      10 Aug 2023
                      Insurance Underwriter
                      Current Employee, more than 1 year
                      Perth, Scotland
                      Recommend
                      CEO Approval
                      Business Outlook

                      Pros

                      - Nice people - Nice culture - Work from home opportunities2 days a week - Work can be interesting sometimes - Good pension

                      Cons

                      - Micromanagement - Advised they want quality over quantity then consistently push numbers of calls or live chats. - Some days feel like a glorified call centre as you are sitting waiting for calls or live chats all day. - They advised progression could be available for anyone with potential from day 1 however this has not occurred whilst being at the company. Everyone who started together are being progressed roughly at the same time and others who have been here longer are having progression stunted. Only maximum of 2 days at home per week when everyone has proven they can do the job just as well or better at home however management won't allow more than 2 days. - Pay is lower compared to others in same industry - Some brokers can be rude or pushy making for some stressful times

                      1. 4.0
                        20 Nov 2023
                        Senior Product Owner
                        Current Employee
                        Manchester, England
                        Recommend
                        CEO Approval
                        Business Outlook

                        Pros

                        Aviva has a good benefit package

                        Cons

                        Career progression isn't that easy

                      Viewing 1 - 10 of 2,021 Reviews
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                      Aviva Reviews FAQs

                      Aviva has an overall rating of 3.7 out of 5, based on over 2,518 reviews left anonymously by employees. 71% of employees would recommend working at Aviva to a friend and 63% have a positive outlook for the business. This rating has been stable over the past 12 months.

                      According to anonymously submitted Glassdoor reviews, Aviva employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Aviva. This rating has been stable over the past 12 months.

                      71% of Aviva employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Aviva 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.

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                      Always remember these when interviewing (based on my experience): - You will not be working with the recruiter you talk to - Large companies = chances are good of you not working directly with the mgr/sup who interviews you. - Small companies = chances are you will work closely with the mgr/sup who interviews you. But, chances are good the team you work with is not on this call - In both situations - ask to meet you direct team, if you can, to get a feel for how things are

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                      Glassdoor has 2,518 Aviva reviews submitted anonymously by Aviva employees. Read employee reviews and ratings on Glassdoor to decide if Aviva is right for you.