71% would recommend to a friend
(2021 total reviews)
81% approve of CEO
Found 2,021 of over 3K reviews
Updated 27 Nov 2023
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What people are saying about Aviva
2 years ago
I'm looking to find out how much a level 1 underwriter should be making with 3 years experience in personal lines. I'm moving to a different area of personal lines namely facility Association but I feel like I'm being cheated. they are offering me 49k. I've felt under paid for some time now. I've done my research and I should be in 52k -57k range. Its frustrating because i want to stay where i am but i have had other companies reachout willing to pay me even more. Aviva plc TD Insurance Traveler
Londoners in Consulting
3 years ago
Does anyone know which firms in industry have the best pension match benefits? My consulting firm only does 5% on first 75k only. I remember hearing about opportunities back in the day when I was moving to industry first time of firms that did 15-18% match (think Aviva is one of them?)
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "Good benefits like paternity leave of 6 months and good to work if you don't mind repetitive work." (in 195 reviews)
- "Really a great place to work and people are great" (in 164 reviews)
- "Good work life balance most of the time" (in 116 reviews)
- "Good colleagues and learnt lots" (in 74 reviews)
- "Good pension and lifestyle benefits" (in 65 reviews)
- "poor management and inexperienced leaders" (in 88 reviews)
- "The starting salary is low and should be reconsidered to match todays market." (in 76 reviews)
- "Low pay for role working and a lot comes down to if the face fits" (in 64 reviews)
- "just because one of the head honchos wants the information and the managers don't know enough about the work to provide it." (in 35 reviews)
- "No career progression" (in 33 reviews)
- 3.023 Nov 2023Claims CoordinatorCurrent Employee, more than 8 yearsLeatherhead, England
Can be flexible, parking, useful employee discounts on insurances and other aviva products, location is 5 or 10 mins from station, home working and
Work can be stressful, customers/advusors can be nasty, not a massive amount of room for progression1
- 2.022 Oct 2023Pension AdministratorFormer Employee, more than 5 yearsNorwich, England
1) Good canteen. 2) Clean, pleasant office. 3) Some nice colleagues. 4) Benefits package was pretty good.
1) Requirement to attend office. 2) Will charge you parking fees to attend the office, despite this being their requirement. 3) Will move you from multiple departments due to organisation changes in a single year, then deny you a bonus because you aren't performing in any of those departments. This is their fault. 4) They will ask for feedback from their staff on ways to improve, but then totally ignore staff suggestions. 5) They will not not allow you to use moral judgements on the job.4
- 5.012 Oct 2023Claims HandlerCurrent Employee, more than 3 yearsNorwich, England
Great Pay Great Culture Great Senior Leaders and CEO Focus on Customer Cafe and coffee shop
Car parking is horrendous, too far to walk and can never actually get a space. The office is tired and outdated. Really needs a complete overhaul and bringing into modern world. Wellbeing Lead is awful, she constantly is on people's cases and is just looking for ways to make people leave, no flexibility or care about mental health or disability. The 50% in the office rule is taken to extreme and the more you insist people come in the less space to park there is. This should be relaxed to allow people to work like adults and come in when they need too, maybe at least once a week but more if they want too.....
- 3.025 Oct 2023Senior Project ManagerCurrent Employee, less than 1 yearNorwich, England
Lots going on extracurricular wise. Wide range of benefits and discounts Outstanding maternity/paternity Good pension Mature change governance. Reasonably well resourced teams. Work life balance reasonable. Not a toxic environment - a lot of good people. Opportunity to move sideways within
Pays below market rate. Won't explain why. No realistic way to increase pay to a fair amount without leaving company due to salary reviews where you can only get paltry increases while penalising your peers. Lots of people leave. Very poorly resourced business teams make change very hard.1
- 3.027 Nov 2023IT ManagerFormer Employee, more than 10 yearsLondon, England
Hybrid working Decent Salary Bonus scheme Pension & Share schemes are excellent
Wellbeing care not great always
- 4.09 Sept 2023Culture & Engagement ManagerCurrent Employee, more than 5 years
I have worked for Aviva for five years and throughout that time I have worked with various teams which have all been great. The career opportunities are endless and people are well recognised for doing a good job. We have a a great culture and people are welcoming and inclusive. Aviva has also supported local communities in sponsoring three UK prides which is all part of building more inclusive communities and workplaces. The commitment from senior leadership has been great!
Pay has also been a slow mover and hasn’t increased much since coming off the graduate program. Aviva is still a very siloed organisation and leaders need to take more accountability in role modelling One Aviva.1
- 3.010 Aug 2023Insurance UnderwriterCurrent Employee, more than 1 yearPerth, Scotland
- Nice people - Nice culture - Work from home opportunities2 days a week - Work can be interesting sometimes - Good pension
- Micromanagement - Advised they want quality over quantity then consistently push numbers of calls or live chats. - Some days feel like a glorified call centre as you are sitting waiting for calls or live chats all day. - They advised progression could be available for anyone with potential from day 1 however this has not occurred whilst being at the company. Everyone who started together are being progressed roughly at the same time and others who have been here longer are having progression stunted. Only maximum of 2 days at home per week when everyone has proven they can do the job just as well or better at home however management won't allow more than 2 days. - Pay is lower compared to others in same industry - Some brokers can be rude or pushy making for some stressful times
Aviva Reviews FAQs
Aviva has an overall rating of 3.7 out of 5, based on over 2,518 reviews left anonymously by employees. 71% of employees would recommend working at Aviva to a friend and 63% have a positive outlook for the business. This rating has been stable over the past 12 months.
71% of Aviva employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Aviva 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.4 for career opportunities.