Security & Compliance: Adhere to Information Security policies to ensure data protection and secure access controls. Best-in class benefits for families.…
Must hold a level 2 qualification in English Language and Maths Grade 4/C or above. This would typically be at least three A levels at Grades A*-C including……
Set in large grounds including beautiful woodland, Gogarburn offers a conference centre, a business school with hotel bedrooms, a restaurant, relaxing zen……
During this apprenticeship, you will follow a fully supported training programme with LearnTech, delivered through combined weekly remote classroom-based……
We believe that a diverse workforce sparks creativity, drives innovation, and leads to better outcomes for our people, communities and our customers.…
Hold a full UK driving licence (required). Configure and set up new IT devices for customers (both remotely and on-site). What you’ll be doing:…
A business that has been described as ‘home’ by existing employees, we drive a culture that is founded on positive change and development. What you’ll be doing:…
Strong problem-solving skills and ability to work in a fast-paced, agile environment. Hands-on experience with at least one major public cloud provider (……
Personal Development: Personalised development plan, Airbus Leadership University and unlimited access to 10,000+ E-learning courses, internal mobility……
Willing to travel to all operational sites throughout the UK and hold a full driving licence. 5 x GCSE’s Grade C or above or equivalent, including English,……
Functional Skills Level 2 in English and Maths are also accepted. You will support the provision of technical and strategic advice for master planning,……
Using network software to remotely assist users and carry out first line support calls when possible. To Provide first level IT support to all staff and……
Senior BIM Specialist I positions focus on leading BIM production execution, maintaining model health, and driving coordination quality while supporting……
Liaison with engineering, supply chain, sales and manufacturing to ensure excellent results. Updating and management of Engineering product data.…
Please note, if you are applying for a police officer role or to become a police community support officer (PCSO) or designated detention officer (DDO), there……
3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject. Must be able to deal directly with clients in a friendly and highly confident manner demonstrating……
Communication with customers and Account Manager as required, keeping them informed of incident progress, notifying them of impending changes or agreed outages.…
You’ll play a key role in supporting the design, coordination, and delivery of highway maintenance and improvement schemes, working across the full project……
Advantage if you own a car with a full UK driving license. Working within a small team of experienced Support Technicians, you will be taking calls from our……
Prolonged desk work using a computer, keyboard, mouse, and telephone. You’ll contribute to project delivery through modeling, drawing updates, coordination……
Considers E-2-E and UX of the System/Solution when test planning. The qualified candidate will drive the automation of smoke and sanity testing, deliver a……
At least 2-4 years experience in a Mechanical Engineering in a manufacturing, industrial environment. Assigns tasks to and coordinates work with entry-level……
_*Trust*_ - Building reliable, transparent relationships with customers and team members. Updating the business PSA (Autotask) to ensure customers and……
Supporting/delivering our mission critical logistics/Technical operational services you will be responsible for Accepting delivery of equipment at our……
We are looking for an enthusiastic, tech-savvy, and customer-oriented Graduate Trainee / Entry-Level Support Engineer to join our Global IT Support team. In this role, you will be the first point of contact for OSTTRA Group employees experiencing technical issues. You will receive hands-on training to troubleshoot modern workplace technologies, manage IT infrastructure, and deliver world-class technical support.
Key Responsibilities
As a trainee, you will be mentored to handle the following:
Omnichannel Support: Provide initial IT support via phone, email, chat, and in-person. Learn to manage support tickets through our Self-Service Portal.
Troubleshooting: Assist in diagnosing and resolving basic technical issues related to laptops, productivity suites, and business applications.
SLA & Queue Management: Learn to prioritize tasks and resolve user queries within agreed Service Level Agreement (SLA) timeframes.
Escalation: Document issues accurately and provide smooth handovers to senior teams when advanced troubleshooting is required.
Security & Compliance: Adhere to Information Security policies to ensure data protection and secure access controls.
Knowledge Management: Contribute to the team’s technical knowledge base as you learn new internal tools.
Qualifications & Skills
Education: Bachelor’s degree in IT, Computer Science, Electronics, or a related field.
Technical Basics: Strong foundational knowledge of Windows 10/11; familiarity with Google Workspace, Microsoft 365, and basic networking (TCP/IP, DNS, DHCP).
Hardware & Mobility: Basic understanding of laptop hardware, printers, and mobile OS (iOS & Android).
Soft Skills: Excellent verbal and written communication skills with a customer-first attitude and a logical approach to problem-solving.
Agility: Ability to learn rapidly and adapt to a fast-paced global corporate environment.
Preferred Qualifications
Prior internship experience in a technical or customer-facing role.
Familiarity with ticketing tools like Jira or ServiceNow.
Certifications such as CompTIA A+, Microsoft Fundamentals, or ITIL awareness.
Special Requirements
Flexibility to work in shifts to support our global operations.
Openness to occasional international travel if required.
Our benefits include:
Health & Wellness: Health care coverage designed for the mind and body.
Flexible Downtime: Generous time off helps keep you energized for your time on.
Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
Family Friendly Perks: It’s not just about you. OSTTRA has perks for your partners and little ones, too, with some
best-in class benefits for families.
About OSTTRA
Launched in 2021, OSTTRA unites four businesses that have been at the heart of post-trade evolution and innovation for over 20 years: MarkitServ, Traiana, TriOptima and Reset.
With an outstanding track record of developing and supporting critical market infrastructure, our combined network connects thousands of market participants to streamline end to end workflows – from trade capture at the point of execution, through portfolio optimisation, to clearing and settlement.
Joining the OSTTRA team is a unique opportunity to help build a bold new business with an outstanding heritage in financial technology, playing a central role in supporting global financial markets. Learn more at www.osttra.com.
The minimum salary is £32k and the max salary is £46k.
£32k – £46k/yr (Glassdoor Est.)
£38k
/yr Median
London, England
If an employer includes a salary or salary range on their job, we display it as "Employer provided". If a job has no salary data, Glassdoor displays a "Glassdoor estimate" if available. To learn more about "Glassdoor estimates", see our FAQ page.
Working here doesn’t have to be a secret
Sign in to browse authentic reviews, anonymous ratings and salary data before you apply.