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J D Wetherspoon Reviews

Updated 29 April 2017
520 reviews

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Full-time Part-time

3.2
Star Star Star Star Star
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J D Wetherspoon CEO and Director John Hutson
John Hutson
229 Ratings

520 Employee Reviews

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Pros
  • Discount on food during working hours is a plus (in 39 reviews)

  • Lots of employee benefits including 50% off food during your shift (making a meal and a drink very often under (in 23 reviews)

Cons
  • If you're not a hard worker it won't be for you (long hours and sometimes heavy lifting) (in 68 reviews)

  • There we're times when the rota had changed and I hadn't be notified of the update which made the work-life balance difficult at times (in 16 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (2)

    "Good career prospects"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Fast progression, good prospects, lots of support from above. Nice to have something to aim for and isn't "just pub work". With 900+ pubs it's not like I'm going to be wondering how long my job is going to last.

    Cons

    Late finishes, early mornings. Should be standard for the trade, but sometimes it can get to you. Sometimes that 11 hours between shifts law seems very, very flexible.

    Work/life balance is, as expected, truly awful. Even for management.

    Advice to Management

    There's a certain element of not knowing what happens in the rest of the country outside of London. Head Office aren't really in touch with what goes on outside of the M25 so some decisions from above can seem a little backwards. I appreciate that there's a company line to toe and consistency throughout is nice, but maybe things need to be a bit more bespoke.

    J D Wetherspoon Response

    31 Jan 2017 – Recruitment CoOrdinator

    Thank you for taking the time to leave a review, your feedback will be discussed in our weekly meetings, and I would encourage you to give feedback directly to your manager if you think there are ... More


  2. "Good place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bar/Floor Associate in Welling, England
    Former Employee - Bar/Floor Associate in Welling, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at J D Wetherspoon full-time (More than 5 years)

    Pros

    Ability to progress in the company, and own shares through company scheme. Fun environment to work in, good team culture. Good pay for level of work. Always felt supported by my managers.

    Cons

    Sometimes unsociable hours, due to shift work. They have very strict procedures which often seem a bit excessive sometimes.

    Advice to Management

    Remember that a job needs to be enjoyable at the end of the day. Maybe relax a little on how things are meant to be done, if they are done well by the end of it.


  3. "A perfect student job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bar Team Leader in Guildford, England
    Current Employee - Bar Team Leader in Guildford, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at J D Wetherspoon full-time (More than 3 years)

    Pros

    Flexible hours and work around your academic schedule
    Good work environment
    Friendly staff
    Fun atmosphere on peak nights in Lloyds Bars with the music

    Cons

    Late nights, might not start until 10pm and finish at 4am. However this tends to be for new starters. Once you become more experienced you will be given more hours if wanted
    Have to deal with rude and drunk customers
    Quick turnover of staff

    Advice to Management

    Training should be more comprehensive, sometimes expected to know how to do tasks which may seem basic but needs some simple instruction the first time. However this is currently being worked on so should see improvements


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Good company to work for (dependant on pub)"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bar and Kitchen Associate in Chelmsford, England
    Current Employee - Bar and Kitchen Associate in Chelmsford, England
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    33% off food whilst off hours
    flexible with time off
    great social side
    good part-time job

    Cons

    long hours
    can be stressful (like any job)
    should get free food on shift

    Advice to Management

    n/a


  6. "There's a reason why people come back!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Kitchen Team Leader in Brighton, England
    Current Employee - Kitchen Team Leader in Brighton, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at J D Wetherspoon full-time (More than a year)

    Pros

    - Food safety standards are held at the highest regard
    - Pay increases are always above minimum wage
    - Room for growth; promotion is available if you have the drive
    - It's a People Thing; not just a slogan to reach out to customers, the bonds you make with your co-workers are strong and can last a lifetime
    - 50% discount an hour before, during, and an hour after your shift, 33% for up to 4 people off shift
    - Monthly and Quarterly bonuses pay well if you all work together and keep in the green

    Cons

    - The hours can be hard if you're not used to anything other than 9-5
    - Bar team/shift leaders can be underpaid in comparison to their kitchen counterparts

    Advice to Management

    My only suggestion would be to perhaps fix the wage difgerence between bar and kitchen team and shift leaders. Some bar leaders I know are somewhat resentful that their pay is less than ours, despite the fact they're cross-trained and put in a lot of time helping out on both sides of the pub.


  7. "Perfect company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Kitchen Manager in London, England
    Current Employee - Kitchen Manager in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at J D Wetherspoon full-time (Less than a year)

    Pros

    Well organised, salary, bonuses, free meal for management also discount meal when you r off

    Cons

    Sometimes you need to work over hours


  8. "Not the greatest of places"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England
    Former Employee - Anonymous Employee in London, England
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at J D Wetherspoon (Less than a year)

    Pros

    Good people to work with and always busy.

    Cons

    Box ticking management, shift rota varied every week which made it hard to plan. Penny pinching

    Advice to Management

    Look after the staff


  9. "All about the managment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bar Associate in London, England
    Former Employee - Bar Associate in London, England
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    Pros

    I worked in two of the branches over three years as a student. I found it best when when the management trusted you and let you enjoy the shifts by relaxing with customers and staff. Everyone works hard at close and it keels like a team. When i started we used to get a free drink when it was a busy or extra long shift.

    Cons

    It is a pub the quality rests on the customer to staff relationship.. many managers don't realise that and if you haven't got a blue cloth in your hand at all times cleaning then you appear to not be working. Similarly you feel forced to serve as quick as possible. Forced to smile but frowned upon for laughing.

    Advice to Management

    They have bonuses to keep so I can't be too hard on them. Some of the best people i worked with were managers and so were the worst. I stayed and left for the management really


  10. "Bar Attendant"

    Star Star Star Star Star
    Former Employee - Bar Associate in Watford, East of England, England
    Former Employee - Bar Associate in Watford, East of England, England

    I worked at J D Wetherspoon (Less than a year)

    Pros

    Learnt how to pull pints

    knowledge of various beers, drafts, spirits

    great time management

    Cons

    clock in machine never worked properly and became the cause of me being late 5 times


  11. "Great as a student!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bar Associate in Leicester, England
    Former Employee - Bar Associate in Leicester, England

    Pros

    Lots of flexibility with shifts
    Good staff discount

    Cons

    Whilst working here I enjoyed my time however at times there was a lack of organisation. There we're times when the rota had changed and I hadn't be notified of the update which made the work-life balance difficult at times.


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