J D Wetherspoon Reviews | Glassdoor.co.uk

J D Wetherspoon Reviews

Updated 7 December 2018
987 reviews

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3.2
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J D Wetherspoon CEO and Director John Hutson
John Hutson
414 Ratings

Employee Reviews

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Pros
  • "The pay was good and the discount on food was useful whilst working" (in 51 reviews)

  • "Best staff benefits I've ever recieved (50% off food whilst working)" (in 32 reviews)

Cons
  • "Long hours (have done up to 12 hour shifts before)" (in 114 reviews)

  • "They reduced the hours in the contract to improve work life balance but in reality you are always there longer than your rotary" (in 34 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (4)

    "Brilliant company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bar Associate
    Current Employee - Bar Associate
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at J D Wetherspoon full-time (More than a year)

    Pros

    They work hard to provide a lot of training for you, encouraging you to be the best you can be. It's great to be in a company that cares about its staff progress. Bonuses are pretty sweet.

    Cons

    It can be a very stressful environment. You do eventually get used to it though. There is also a quick turnover for a lot of staff. It pretty much can take over your life.

    Advice to Management

    I don't have any advice for management.

    J D Wetherspoon Response

    23 Oct 2018 – Senior Recruitment Advisor

    Thank you for your positive review. All comments will be discussed further in our weekly meetings and I would encourage you to give feedback directly to your manager if you think there are... More


  2. "Bar Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bar Associate in Leicester, England
    Current Employee - Bar Associate in Leicester, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at J D Wetherspoon (Less than a year)

    Pros

    Great Atmosphere in the pubs
    50% on shift discount
    20% when out with friends and family
    Great personal development opp

    Cons

    Late night finishes and early starts

    Advice to Management

    Management of Associates could be better as it is always certain people who carryout the majority of the work

    J D Wetherspoon Response

    8 Oct 2018 – Recruitment CoOrdinator

    Thank you for the positive feedback

  3. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bar Associate in Newcastle, England
    Current Employee - Bar Associate in Newcastle, England
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at J D Wetherspoon part-time (More than a year)

    Pros

    You work with a variety of people, very student based job (young work force). I've worked in 3 different pubs inc a Lloyds. Consistent and continual training opportunities. Great chances at promotion. Managers are generally nice. Hours fit in nicely with other jobs or study. It's easy to transfer to other locations and keep the job.

    Cons

    You may not always get the hours you want (too little) which is ridiculous because they seem to always hire new staff. Shifts can be really short (3.5hrs which is pointless) or they can be really long (9hrs) - doesnt't seem to be that bad (but you'll be on your feet for the majority of it).


  4. "Hours"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Leader in Sheffield, England
    Current Employee - Shift Leader in Sheffield, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at J D Wetherspoon full-time (More than a year)

    Pros

    Free management feeding on clock
    20% off food + drink off clock
    Good bonus and training a chemes
    Fast progression

    Cons

    Often working over rota hours
    Always seem understaffed / high staff turnover

    Advice to Management

    Increase the off duty discount of 20% and reduce the price of on duty staff drinks. Many other companies offer better discount rates - if not free drinks for staff!

    Area managers to come in occasionally and work at pub level to really understand what it’s like trying to manage shifts within their parameters (I know head office used to do this)


  5. "Good pay for easy job"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at J D Wetherspoon part-time

    Pros

    Easy access to promotion
    Fast paced environment

    Cons

    Customers are rude most of the time

    J D Wetherspoon Response

    4 Dec 2018 – Senior Recruitment Advisor

    Thank you for your feedback


  6. "Shift Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shift Manager in London, England
    Former Employee - Shift Manager in London, England
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at J D Wetherspoon (More than a year)

    Pros

    Great and amazing place to work, no doubt

    Cons

    Would prefer a higher paid job

    J D Wetherspoon Response

    4 Dec 2018 – Senior Recruitment Advisor

    Thank you for the positive feedback


  7. Helpful (2)

    "Hours!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Leader in Leicester, England
    Current Employee - Shift Leader in Leicester, England
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at J D Wetherspoon full-time (More than 3 years)

    Pros

    Career progression
    Discounts on and off shifts, management fed on shift
    Online training (although some of the modules are rubbish and take too long)
    Students can transfer relatively easily during term/holiday time

    Cons

    Every time there is a pay increase there is an overall hours decrease so you get paid more an hour but have to work even harder as there are less staff
    Seems like somebody is constantly off sick and a shift needs covering
    Constant pressure to maintain high standards with not enough staff to physically achieve them

    Advice to Management

    Base available hours for pubs on the amount of physical time needed to actually do the job to a high standard, not allocate an amount you want to spend on wages and spread out by number of hours that adds up to. Certain tasks take a set amount of time (cleaning lines, cleaning tables, counting money, then there's serving drinks, pouring a pint takes 15 seconds) People setting the budgets should actually try doing the job and calculate things like how many drinks can be served an hour and then allot hours based on time required to perform tasks, some of the drinks are so cheap that there cant be much margin on them and that means that by paying someone to actually make them you're pushing a loss unless they start rushing which then causes mistakes Bar staff have to serve customers within 2 minute, and iOrders have to reach tables within 5 minutes, often you can only afford 2 bar staff so if there is a rush this is impossible to meet. Floor staff have to ensure all food leaves the gantry within 60 seconds, checkbacks performed within 2 minutes, and tables cleared within 5 minutes of finishing eating, plus toilet checks on the hour, seems reasonable until budgeting only allows one person on the floor even when busy and you have 50+ tables to attend to and some are at least 30 seconds away from the kitchen. the higher ups constantly state floor standards aren't high enough, I think if they tried covering the same shift the floor would be just as bad if not worse!

    J D Wetherspoon Response

    28 Nov 2018 – Senior Recruitment Advisor

    Thank you for taking the time to leave a review, your feedback will be discussed in our weekly meetings, and I would encourage you to give feedback directly to your manager if you think there are... More

  8. Helpful (1)

    "Bar Staff"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bar Staff in Cheadle, West Midlands, England
    Current Employee - Bar Staff in Cheadle, West Midlands, England
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at J D Wetherspoon part-time (More than a year)

    Pros

    Discounts, All non-management staff are brill, bonus are nice,

    Cons

    Given the worst shifts for a social life to fit round uni, and nothing you can do about it
    when other staff on the same leave can have all the nice 9-5 just because they been there longer

    Advice to Management

    Be more fair

    J D Wetherspoon Response

    28 Nov 2018 – Senior Recruitment Advisor

    Thank you for taking the time to leave a review, your feedback will be discussed in our weekly meetings, and I would encourage you to give feedback directly to your manager if you think there are... More


  9. "Wetherspoons review"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at J D Wetherspoon part-time

    Pros

    Keeps you busy and on your feet

    Cons

    Long hours, little breaks and treated very poorly

    Advice to Management

    Treat workers with integrity


  10. "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pub Manager in Newcastle upon Tyne, England
    Current Employee - Pub Manager in Newcastle upon Tyne, England
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at J D Wetherspoon full-time (More than 8 years)

    Pros

    good pay and good benefits

    Cons

    no cons to mentions for the company

    J D Wetherspoon Response

    28 Nov 2018 – Senior Recruitment Advisor

    Thank you for the positive feedback