HR Assistant

Ready to build your HR career in a fast-moving, global business where operations, accuracy, and employee experience really matter? Apply now and join our growing HR team at Support Revolution!

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About the role:

We’re looking for a highly organised, detail-driven HR Assistant who thrives on structure, process and making things run seamlessly behind the scenes.

This is a key operational role supporting the full employee lifecycle across onboarding, offboarding, HR systems and day-to-day HR administration. You’ll be the backbone of our HR function, ensuring data is accurate, processes are followed, and employees receive a smooth, professional experience at every stage.

Working closely with the COO and HR Manager, you’ll gain exposure across our global HR operations, compliance, HRIS, and cross-functional collaboration with IT, Finance, and Operations.

If you’re detail-focused and thrive when juggling competing priorities, this is a fantastic opportunity to develop your HR career in a dynamic business. Apply today and join us!

What you’ll be doing:

As HR Assistant, no two days will be the same. You can expect to be involved with:

• Managing day-to-day HR administration and employee queries via the shared HR inbox
• Coordinating onboarding and offboarding processes, ensuring a smooth and compliant employee journey
• Preparing, issuing and tracking HR documentation including contracts, letters, and policy updates
• Maintaining accurate employee records across HR systems, ensuring data integrity at all times
• Liaising with IT, Finance, Operations and managers to support end-to-end HR processes
• Supporting benefits administration, absence tracking and employee lifecycle changes
• Assisting with HR reporting, audits and compliance activities, including ISO-aligned documentation
• Supporting HR meetings, note-taking and tracking of actions and follow-ups
• Identifying process gaps and supporting continuous improvement across HR operations.

What we’re looking for:

This role is perfect for someone who has:

• 2+ years' experience in HR administration, HR coordination or people operations support
• Strong understanding of HR processes and UK employment fundamentals
• High attention to detail with a strong focus on accuracy and consistency
• Excellent written and verbal communication skills
• Ability to manage multiple priorities in a fast-paced environment
• Experience working with HR systems (HRIS) and maintaining employee data
• Comfortable handling confidential and sensitive information with discretion
• Proactive, organised, and solution-focused approach
• A genuine interest in HR operations, systems, and improving how things work.

Interview process:

Our hiring process is designed to be efficient and transparent. Here’s what to expect:

• Screening Call – A friendly chat with our Talent Acquisition team to get to know you and discuss the role
• Hiring Manager Interview – Your chance to showcase your skills, experience, and ask us any questions about the role and team
• Team Interview – Get to meet with other team members, dive into the exciting projects you’ll be working on, and experience the collaborative energy that drives our success!
• Final HR Interview – A deeper conversation to understand your values, ensure a great cultural fit, and discuss the next steps.

Benefits and perks:

We offer a competitive salary and a comprehensive benefits package, including

• Competitive Salary: We value your hard work with a competitive salary
• Generous Annual Leave: Take plenty of time to recharge with 25 days holiday, plus extra days as you grow with us
• Annual Leave Purchase Scheme: Need more time to relax? Purchase up to 5 additional days leave per annum
• Birthday Leave: Celebrate YOU by taking your birthday off
• Length of Service Rewards: Enjoy rewards like bonuses, extra leave, and paid sabbaticals for your dedication
• Company Pension Scheme: Secure your future with our Company pension scheme
• Perkbox Perks: Treat yourself with discounts, cashback, and wellness benefits
• Fully Remote Model: Enjoy the flexibility of working 100% remotely, from wherever you are in the UK - no office required!
• Employee Wellbeing: We’ve got your back with EAP, eye tests, flu vouchers, and excellent sick pay if you’re ever unwell
• Personal Development: We invest in you with tailored training and career growth
• Employee Referral Scheme: Get rewarded for bringing great talent to our team.

About Support Revolution:

At Support Revolution, we help organisations break free from overpriced software support and forced upgrades, slashing maintenance costs while delivering superior service. Our mission is to empower businesses to reallocate savings into innovation, fuelling their growth.

If you’re ready to be part of a fast-growing, forward-thinking company, join us and be part of the revolution!

For more details, click here.

(Note: Support Revolution does not accept unsolicited CVs from agencies.)

By submitting your application, you consent to Support Revolution processing your personal data in accordance with our privacy policy, and for the purpose of recruitment for current and future roles. You can withdraw consent at any time.

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