Be part of a team delivering the next generation of secure military communications satellites for the UK Ministry of Defence. This work provides resilient, high‑performance connectivity for the UK, its allies and Defence personnel worldwide, playing a critical role in protecting national security as space becomes more contested and demand for secure data continues to grow.

Joining Lockheed Martin also means helping to shape significant investment in the North East space sector, with more than £100 million proposed to support high‑skill jobs, advanced manufacturing and long‑term economic growth. Opportunities include potential satellite manufacturing in County Durham and collaboration with NESST – the North East Space Skills and Technology Centre at Northumbria University – helping to build a strong pipeline of talent, learning and innovation.

This is your chance to work on mission‑critical technology, develop cutting‑edge skills and build a meaningful career, while delivering lasting impact for the region and the nation.

The Role:

We are seeking an experienced Service Delivery Manager - ILS to lead supportability and through-life support delivery for a complex defence programme based in Havant.

Reporting to the Programme Manager you will play a key role in ensuring supportability is designed into the solution from the outset while enabling responsive and effective in-service support delivery throughout the programme lifecycle. Acting as a primary interface with MoD stakeholders, partner organisations and internal teams, you will lead the delivery of Integrated Logistics Support (ILS) and Post Design Support (PDS) activities within a multi-contractor defence environment.

This role combines programme delivery, customer engagement and technical leadership. You will lead a small team of ILS and PDS specialists while working collaboratively across engineering, logistics and programme functions to deliver high-quality support solutions aligned to customer and operational requirements.

At the outset of the programme, you will be instrumental in establishing the support delivery framework and implementing all ILS and PDS activities associated with the Integrated Support Plan, Supportability Case, associated element plans and ongoing in-service support deliverables.

Key Responsibilities

• Act as the primary interface for MoD stakeholders and partner organisations on ILS and support delivery matters
• Lead the planning and delivery of Integrated Logistics Support (ILS) and Post Design Support (PDS) activities across the programme lifecycle
• Support development and delivery of the Integrated Support Plan, Supportability Case and associated element plans
• Establish collaborative relationships across customer, supplier and internal teams to ensure successful programme outcomes
• Deliver proactive and agile responses to ongoing support and service delivery requirements
• Ensure supportability requirements are designed into the system throughout development and in-service phases

• Lead or oversee:
  • Supportability Analysis
  • Logistics Readiness activities
  • Software lifecycle support
  • Technical documentation delivery
  • Obsolescence management services
  • Disposal analysis and disposal management
  • Availability, Reliability & Maintainability (AR&M) analysis
  • DRACAS activities and reporting
  • Logistics demonstrations
  • First Point of Contact oversight for support-related activities
  • Provide leadership and direction to a small team of ILS and PDS specialists
  • Support technical decision-making and prioritisation across support delivery activities
  • Promote collaborative working practices across engineering, logistics and programme teams
  • Drive continuous improvement and best practice within supportability and service delivery activities

• UK Citizenship with current SC clearance, or the ability to obtain SC clearance
• Proven experience delivering Integrated Logistics Support (ILS), Product Support, Supportability Engineering or Service Delivery within complex defence, aerospace or government programmes
• Experience working across CADMID/T lifecycle phases
• Strong understanding of defence supportability standards and processes, including:
  • DEF STAN 00-600 Integrated Logistics Support
  • Defence Logistics Framework
  • Knowledge in Defence (KiD)
  • DRACAS
  • FMECA
  • Support Options Matrix
• Experience leading multidisciplinary teams within customer-facing environments
• Strong stakeholder management skills with the ability to operate effectively across customer, supplier and partner organisations
• Excellent written, verbal and interpersonal communication skills
• Ability to work effectively in a fast-paced and evolving programme environment with minimal supervision
• Demonstrated leadership, initiative and problem-solving capability

Desirable Experience:

• Experience with ILS requirements verification and Support Maturity Levels
• Knowledge of lifecycle product support methodologies
• Previous experience supporting space and/or ground systems programmes
• Experience working within MoD or defence prime contractor environments

• Private Medical Insurance
• Competitive Pension
• Dental
• Critical Illness
• Life Assurance
• Travel Insurance
• Employee discounts for top high street shops
• Employee Assistance Program which includes free face to face counseling sessions, Legal advice, Financial advice, etc
• Internal training and development alongside our Education assistance programmes
• Reimbursement for a professional membership
• Competitive policies that support flexibility and family leave inclusive of enhanced maternity leave