Summary

Being part of Avanade’s Integrated Centre of Excellence (ICOE) global team is truly rewarding—you get to collaborate with the best minds in the industry, exchange innovative ideas, and tackle challenges together on a worldwide scale. Every day offers the excitement of learning from top talent and contributing to projects that make a real impact. The sense of camaraderie and shared expertise fuels personal and professional growth, making every achievement even more meaningful and motivating.

We are seeking an experienced individual with knowledge in solutioning and implementing integrated Copilot, Copilot Studios and Azure AI solutions within Microsoft 365 and the Power Platform. Skilled in environment preparation, licensing, and rollout planning, with strong capabilities in configuring secure access and permissions. Adept at developing and delivering training and onboarding materials for users and stakeholders. Proficient in setting up custom agents and workflows in Copilot Studio, connecting to both internal and third-party systems. Track and analyse adoption metrics, provide ongoing support, and contribute to change management and user engagement initiatives. Experienced in extending Copilot features through Power Automate, Power Apps, and Dataverse.

What you’ll do:

· Design end-to-end solutions that integrate Copilot with the existing Microsoft 365 environment (SharePoint Online, Teams, OneDrive) and the Power Platform (Power Apps, Power Automate, Dataverse).

· Lead the end-to-end implementation of Microsoft Copilot solutions, including environment readiness, licensing, and rollout planning.

· Configure access, permissions, and security settings to ensure compliant and secure use of Copilot features.

· Help design and deliver training programs, onboarding materials, and enablement sessions for end users and champions.

· Support prompt engineering and orchestration using Copilot Studio, including the creation of custom agents and workflows.

· Design Microsoft Copilot Studio solutions to build, customize, and orchestrate custom agents and workflows that address specific business needs by connecting to internal and third-party data sources and APIs.

· Monitor adoption metrics, gather user feedback, and iterate on deployment strategies to maximize value.

· Design or Integrate Copilot with Power Platform tools (Power Automate, Power Apps, Dataverse) to extend functionality.

· Provide post-deployment support and troubleshooting for Copilot-related issues.

· Contribute to change management initiatives and help drive cultural adoption of AI-powered tools.

Skills and experiences

· Microsoft 365 Copilot Deployment Experience – Proven track record of implementing Copilot and Copilot Studio across enterprise environments.

· Licensing & Provisioning Expertise – Familiarity with Microsoft licensing models, provisioning tools, and tenant-level configuration.

· Security & Permissions Configuration – Understanding of Microsoft Entra ID, RBAC, sensitivity labels, and Purview compliance.

· Prompt Engineering & Agent Setup – Experience with Copilot Studio, prompt orchestration, and agent lifecycle management.

· Training & Enablement Delivery – Ability to create and deliver engaging training programs using Microsoft’s Copilot Success Kit.

· Change Management & Adoption Strategy – Experience leading adoption initiatives and building user engagement programs.

· Monitoring & Feedback Analysis – Skilled in using Microsoft 365 admin tools to track usage, adoption, and performance.

· Business Process Alignment – Ability to tailor Copilot solutions to specific business functions and workflows.

· Power Platform Integration – Experience integrating Copilot with Power Automate, Power Apps, and Dataverse.

· Strong Communication & Collaboration – Excellent stakeholder engagement skills and ability to work across technical and non-technical teams.

· Functional Knowledge and or Certification(s) with Databricks Data Analysis, Data Engineering or GenAI Engineering.

· 5+ years of experience in Microsoft 365 implementation or related consulting roles.

· Hands-on experience with Microsoft Copilot, Copilot Studio, and Azure OpenAI is highly desirable.

· Microsoft certifications (e.g., MS-102, PL-600, AI-102, AB-100) are an asset.