LOCATION: Pier Walk, London

SHIFT PATTERN: Monday - Friday, 8am - 5pm, 40 hours per week

SALARY: £38,000.00 per annum

If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at recruitment@abm.com. We're here to help!

ROLE OVERVIEW AND PURPOSE

The Data Analyst role will support the TfL Mechanical & Electrical contract to support contractual performance and data consistency. The candidate will work within the performance management team working alongside a lead data analyst to ensure consistent operational performance management of our data.

KEY RESPONSIBILITIES

• Data entry

• Data processing

• Data analysis and reporting.

• Consolidating data.

• Understand the current systems and work towards improving the data relationships between different systems.

• Reviewing data collection processes and assessing the validity of the information stored

• Identifying anomalous data and examining and eliminating any processes or procedures that contribute to unreliable data being collected.

• Working closely with the relevant teams to ensure that the data collection and storage systems are secure and robust.

• Create interactive reports & dashboards with Power BI

This is a challenging role that will require good analytical and project management skills.

REQUIRED SKILLS AND EXPERIENCE

• Microsoft Excel High level of skill and experience

• Collect, review, analyse and maintain contract performance data and use it to support contract delivery.

• Produce dashboard reports from contract delivery data to assist contract compliance, budget and strategic reviews and trends.

• Identify and implement quality and efficiency improvement initiatives. Identifying inefficiencies across the contract.

• Assist in the development of the innovation plan for service delivery improvements.

• Engage business leaders and senior operational managers across the business to ensure best practice and operational efficiencies are implemented.

• Understand, anticipate and deliver customer (internal and external) needs while building effective relationships.

• Efficiently respond to both internal and external customers through effective communication and personal accessibility.

• Ensure customer satisfaction is high.

• Carry out other admin tasks as directed.