Who We Are
Omnicell is the $1.3 billion US manufacturer of automated storage and dispensing systems used in over 4000 hospitals worldwide. Omnicell’s automation and analytics solutions increase operational efficiency, reduce medication errors, deliver actionable intelligence and improve patient safety.
Up-time of our equipment is critical to smooth clinical operations across UK hospitals and customer breakdowns require a quick, knowledgeable response from a friendly face. Following significant commercial success in 2025 and with a strong order book, Omnicell UK is hiring a field service engineer in the London area.
The Role
The Junior Field Service Engineer will be responsible for maintaining and supporting Omnicell systems at our customers’ sites across Greater London.
The role will involve carrying out scheduled maintenance and ad hoc break-fix callouts, coordinated by our helpdesk team. This will include fault finding, replacing parts, performing quality and safety checks and management of time and spare parts.
On occasion you may be required to join our project teams, assisting with the installation and configuration of Omnicell systems and there may be some weekend or out of hours rota work required.
There are good opportunities for development over time into a range of areas in the business, including technical implementation, project management and solutions consultant.
Knowledge, skills, experience
Qualifications are secondary to your overall attitude, outlook and work-ethic.
Full solution, software and hardware training will be given so no specific product experience is required.
Communication and relationship skills
Able to:
Analytical and judgement skills
Able to:
We are looking for people who:
We need intelligent and motivated people to work with long term who will share our vision and passion to succeed.
Experience of working in NHS or private hospitals would be beneficial but not essential.
This is a hands-on technical role for which you will need to have practical and technical skills.
Very important personal qualities will include your ability to think on your feet, being a methodical problem solver and being of mature, confident and polite character.
You will need to live near or within easy commuting distance of Greater London where most of your work will be based. The role will occasionally involve travel further afield to hospitals across the UK and there may be occasional nights away from home.
Salary: £27k-£31k depending on experience and qualifications plus annual bonus, workplace pension, company laptop and phone.
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